Stylecz Account Deletion Policy
Last updated: 3 August 2026Customer account
Sign in, open Profile, find Support, and select Delete account.
Shop-owner account
Sign in, open Settings, find System & data, and select Delete shop account.
Who handles the request?
Stylecz is owned and operated by ZENTRIVO SOLUTIONS (OPC) PRIVATE LIMITED. Zentrivo handles account-deletion requests and the associated platform data.
Confirmation and deleted data
Review the warning and confirm deletion. Shop owners must type DELETE. Account access is removed immediately. Eligible profile and linked operational data is deleted or anonymised from active systems within 30 calendar days. Limited booking, payment, refund, fraud, complaint and accounting evidence may be moved to a separate restricted store where required for legal compliance, fraud prevention, disputes or enforcing rights. Those records are unavailable for normal account activity or marketing and are deleted after the approved retention period unless a legal hold applies. Account closure cannot be undone.
Cannot access the app?
Email the Grievance Officer at [email protected] from the address or mobile number associated with the account. Zentrivo will verify ownership before processing the request. Never send an OTP, password, full card number, or UPI PIN.